A WORLD CLASS TEAM OF TECHNICAL WRITERS FOR YOUR UNIQUE PROJECT. OUR EXPERTS WILL DOCUMENT, AUTHOR, & DELIVER INDUSTRY-LEADING TECHNICAL PUBLICATIONS. THE STAFF WILL COMMUNICATE CLEARLY ABOUT YOUR COMPLEX PRODUCT.

Celebrating 20 Years

When taking a content-first approach, our job as marketers is not to create more content … it’s to create the minimum amount of content with the maximum amount of results.”

ROBERT ROSE

Who We Are

BackStreet Media offers a multi-talented team of technical writers that consistently produce engaging and organized content, dynamic illustrations, and high-resolution photography to compliment your product or service. Our flexible team can travel on-site or collaborate remotely with your staff to develop and maintain your documentation.

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Our Work

DOLORE MAGNA ALIQUA. UT ENIM AD MINIM VENIAM, QUIS NOSTRUD EXERCITATION ULLAMCO LABORIS NISI UT ALIQUIP.

Our Work

TESTIMONIALS

Bob and the group at BackStreet Media have done an excellent job with our preventive maintenance job aids. Their attention to detail is excellent, ensuring our end customers receive a professional and accurate document. Thank you BackStreet Media.

BackStreet Media has created our assembly instructions for all of our products over the last two years and we have continued to go back with all new products as well. They have been able to take an idea with little information or instruction and turn it into something that has been easy for our customers to understand – and also looks great! This is a productive service, as it requires little direction and management to receive results that add value to our product. BackStreet Media’s team is prompt, professional and a pleasure to work with.

Cari Thom, Gronomics

Capstan Ag Systems, Inc. and BackStreet Media, Inc. have been in a working business relationship since 2011. BackStreet has participated in the development, layout and content on over twenty manuals for Capstan. Capstan and BackStreet have visited each other on several occasions in the past four years. With the support of BackStreet Media, in regards to manual development, Capstan has provided technical details, knowing the information would be arranged and expressed appropriately. BackStreet Media provides support, knowledge and respect when working with Capstan employees. As product manuals change and expand, BackStreet Media has embraced the challenge of a technology manufacturing company, and provided manuals for our products in a timely manner. There have been times, although rare, when a miscommunication or misunderstanding has occurred, on both Capstan and BackStreet Media’s end. Bob Orr has always been there to help straighten the situation out-quickly resolving any situation in an effective manner, without prejudice. Capstan looks forward to a continued business relationship with BackStreet Media.

I would highly recommend the technical writing services that your company has provided for us over the past several years. BackStreet Media has developed and published several owner/operator manuals for numerous products. Our product lines are varied and widespread with six manufacturing sites in Canada and the US. Your staffs’ diverse skill set and attention to detail is essential to facilitating several projects at multiple locations. Thank you for creating an environment where one-on-one customer service can coexist with timely, efficient, and professional results. Your unique ability to dovetail your work-flow and timelines to suit our needs is very important to us. We look forward to new opportunities to grow and strengthen our partnership. I am extremely confident in recommending BackStreet Media for the services that you provide. I look forward to the opportunity of detailing your successes for future clients.

BackStreet Media provides excellent service from start to finish! They have great knowledge of our products and technical writing. They always create a top of the line literature product in a timely manner. Very courteous when we contact them! They are always willing to discuss the ongoing project at hand.

Melissa Freese, FAST Global Solutions

Our Services

OUR TECHNICAL WRITING EXPERTISE, COMBINED WITH OUR DESIGN AND MARKETING CAPABILITIES, GIVES OUR COMPANY A BALANCED, TWO-PERSPECTIVE APPROACH TO ANY PROJECT.

TECHNICAL WRITING

Operator Manuals

Service/Repair Manuals

Assembly/Install Manuals

Parts Catalogs

SUPPORT DOCUMENTS

Drawings/Rendered Graphics

Illustrations

Photographs

Video/Animation

CAD SERVICES

SolidWorks/AutoCAD

Product Documentation

Reverse Engineering

Concept Drawings/Animation

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BackStreet Media

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